Keywords

Keywords are the single biggest lever on quality. They decide what RedShip looks for across Reddit — the sharper they are, the more relevant every inbox becomes.

Where to manage them

Settings → Keywords. RedShip seeds a starting set from your website during onboarding; refine them as you learn what converts.

The three keyword sets

  • Post keywords — match new posts in real time (the Posts inbox).
  • SEO keywords — used for the weekly Google-ranking scan (SEO Opportunities).
  • Comment keywords — match keywords inside comments (the Comments inbox).

Each keyword can be toggled on/off, so you can experiment without deleting anything.

Writing good keywords

  • Use the words your customers actually use — pains, jobs-to-be-done, and category terms, not just your brand name.
  • Favor intent — "best tool for X", "how do I X", "alternative to Y" beat broad single words.
  • Avoid generic terms — overly broad keywords pull in noise and bury the good stuff.
  • Iterate — check which keywords bring the best conversations in Insights, then prune the rest.

Relevance scoring still applies on top of keywords: a match has to fit your product to score high. So you can be a bit broad and let scoring + Clean feed handle the rest — but tighter keywords always win.