How to use Reddit to find your first users (without getting banned)

Reddit threads where people ask for tool recommendations are the highest-intent leads you'll find. Here's how to find them and engage without getting banned.

Axel Schapmann
··4 min read
How to use Reddit to find your first users (without getting banned)

Every day on Reddit, someone is asking which tool to use, which product to switch to, which service is worth paying for. These aren't passive readers — they're people with a problem, right now, looking for a solution. For a founder, that's as good as it gets.

Most founders miss it entirely. The ones who do show up often get banned within a week. This is a fixable problem.

Step 1: understand the subreddit before you post anything

Reddit is not LinkedIn. It's not X. There's no personal audience mechanic, no follower count, no algorithm rewarding consistency. Each subreddit is its own community with its own norms, and Redditors are particularly hostile to anything that smells like self-promotion.

Before you post a single comment, spend a week lurking.

Find the subreddits relevant to your product. If you have a calendar app, search site:reddit.com calendar app in Google — this surfaces the subreddits that actually rank: r/productivity, r/productivityapps, r/androidapps. Open each one and just read. Look at what gets upvoted, what gets removed, what the rules say on the right sidebar.

That week of observation is not wasted time. It's the reason your first comments land instead of getting flagged.

Step 2: find threads worth engaging with

Browsing Reddit manually for relevant posts is inefficient and misses a lot. You want a feed of threads that are already relevant to your product, updated regularly.

Tools like RedShip or F5Bot monitor Reddit for your keywords and surface posts as they appear. The practical result is an inbox of threads where people are already asking questions your product answers — no search required.

The posts worth your time are the ones where someone is actively searching for a solution, frustrated with a competitor, or asking for recommendations. Those are the three signals to look for.

Step 3: engage without getting banned

Once you have the threads, the engagement itself follows two rules. Break either one and you'll get banned or downvoted into irrelevance.

Every subreddit of any size has "no advertising" or "no self-promotion" in its rules. Dropping a link to your product — even a helpful one — reads as spam to moderators. You will get banned, often permanently, from subreddits it took you weeks to build credibility in.

This is non-negotiable. No links in comments.

Rule 2: the comment has to work without your brand name

Before you post any comment that mentions your product, remove the mention and read it again. If what's left is still useful — if it actually answers the question, adds context, or helps the person — post it. If removing your product name leaves nothing, rewrite it.

Redditors accept brand mentions when they're incidental to a genuinely helpful reply. They reject comments where the mention is the point.

One more thing: mentioning competitors alongside your product is fine and often smarter. A comment that says "tools like RedShip, F5Bot, and [competitor] all handle this" reads as objective advice, not a sales pitch. It also makes your comment harder to remove.

The three-step summary

Find the subreddits, spend a week understanding how they work. Set up monitoring so you're not manually hunting for threads. Engage with comments that add real value and never include links.

Done consistently, Reddit compounds. Comments from six months ago still drive traffic and signups today because the threads keep ranking on Google and getting surfaced by LLMs. It's one of the few acquisition channels where the work you do today keeps paying out long after you've moved on to something else.

If you want a tool to handle the monitoring part, RedShip tracks your keywords across Reddit and sends you a ranked inbox of threads worth engaging with every day.

Ready to find leads on Reddit?

Start monitoring Reddit for potential customers and grow your business.

Try RedShip