Terms and Conditions for RedShip

Last Updated: 2025-11-28

Welcome to RedShip!

These Terms of Service ("Terms") govern your use of the RedShip website at https://redship.io ("Website") and the services provided by RedShip. By using our Website and services, you agree to these Terms.

1. Description of RedShip

RedShip is a platform that helps businesses discover marketing opportunities on Reddit. Our service monitors subreddits for relevant posts based on your keywords, uses AI to score relevance, and allows you to engage directly with potential customers through Reddit comments.

2. Subscription and Services

When you subscribe to RedShip, you gain access to our Reddit monitoring, AI-powered post scoring, and engagement features. Your subscription will automatically renew according to your selected billing cycle (monthly or yearly) unless cancelled. You can cancel your subscription at any time through your account settings or the Stripe customer portal.

3. Refund Policy

We offer refunds on a case-by-case basis. If you are not satisfied with our service, please contact us at axel.schapmann@gmail.com to discuss your situation.

4. User Responsibilities

You are responsible for:
- Maintaining the security of your account credentials
- The security of your Reddit account credentials if connected
- Any activity that occurs under your account
- Ensuring your use of Reddit complies with Reddit's Terms of Service and Content Policy
- All content you post on Reddit through our service
- Compliance with applicable laws regarding marketing and advertising
- Not engaging in spam or manipulative behavior on Reddit

5. Reddit Usage and Compliance

RedShip is designed to help you find genuine marketing opportunities. You agree to:
- Use the service for legitimate business purposes only
- Follow Reddit's rules and community guidelines
- Not engage in vote manipulation, spam, or deceptive practices
- Respect Reddit communities and their members
- Provide genuine value when responding to posts

We are not affiliated with Reddit, Inc. Your use of Reddit is subject to Reddit's own terms of service.

6. Service Availability

While we strive to provide reliable service, we do not guarantee uninterrupted access to RedShip. We may perform maintenance, updates, or experience downtime. Reddit's API availability may affect our service. We are not liable for any losses resulting from service interruptions.

7. Data and Privacy

We collect and store user data, including name, email, payment information, website information, search keywords, and selected subreddits, as necessary to provide our services. We analyze Reddit posts on your behalf and store relevant posts in your inbox. For details on how we handle your data, please refer to our Privacy Policy at https://redship.io/privacy-policy.

8. AI-Generated Content

Our service uses AI to score post relevance. While we strive for accuracy, AI scoring is not perfect and should be used as a guide. You are responsible for reviewing posts before engaging and for all content you post on Reddit.

9. Prohibited Uses

You may not use RedShip to:
- Violate any laws or regulations
- Violate Reddit's Terms of Service or Content Policy
- Engage in spam, vote manipulation, or deceptive practices
- Infringe on intellectual property rights
- Transmit malicious code or compromise service security
- Attempt to gain unauthorized access to other users' data
- Resell or redistribute our services without permission

10. Termination

We reserve the right to suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or use the service in ways that violate Reddit's policies. Upon termination, your access to the service will be revoked, and we may delete your account data.

11. Limitation of Liability

RedShip is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of our service, including but not limited to Reddit account suspensions, loss of business opportunities, or reputational damage.

12. Non-Personal Data Collection

We use web cookies and analytics tools to collect non-personal data for the purpose of improving our services and user experience.

13. Governing Law

These Terms are governed by the laws of France.

14. Updates to the Terms

We may update these Terms from time to time. Users will be notified of significant changes via email. Continued use of the service after changes constitutes acceptance of the updated Terms.

For any questions or concerns regarding these Terms of Service, please contact us at axel@resend.redship.io.

Thank you for using RedShip!