Privacy Policy for RedShip

Last Updated: 2025-11-28

Thank you for visiting RedShip ("we," "us," or "our"). This Privacy Policy outlines how we collect, use, and protect your personal and non-personal information when you use our website located at https://redship.io (the "Website").

By accessing or using the Website, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use the Website.

1. Information We Collect

1.1 Personal Data

We collect the following personal information from you:

Name: We collect your name to personalize your experience and communicate with you effectively.
Email: We collect your email address for authentication, to send you important information regarding your account, updates, and notifications about relevant Reddit posts.
Payment Information: We collect payment details to process your subscription securely. However, we do not store your payment information on our servers. Payments are processed by Stripe, our trusted third-party payment processor.
Website Information: We collect and analyze your website URL and description to help find relevant Reddit opportunities.
Search Data: We store your search keywords, selected subreddits, and search configurations to monitor Reddit on your behalf.
Reddit Account Information (Optional): If you choose to connect your Reddit account, we store your Reddit username and OAuth credentials to enable direct posting functionality.

1.2 Non-Personal Data

We may use web cookies and similar technologies to collect non-personal information such as your IP address, browser type, device information, and browsing patterns. This information helps us to enhance your browsing experience, analyze trends, and improve our services.

1.3 Reddit Data

We collect and store information from Reddit posts that match your search criteria, including:
- Post titles, content, and URLs
- Post authors, subreddits, scores, and comment counts
- Post creation dates and metadata
- AI-generated relevance scores

This data is stored in your account's inbox and used solely to provide our service to you.

2. Purpose of Data Collection

We collect and use your personal data for the following purposes:
- Authentication and account management
- Subscription and payment processing
- Monitoring Reddit for relevant marketing opportunities based on your criteria
- Analyzing post relevance using AI to score matches
- Sending email notifications about new relevant posts
- Providing customer support
- Improving our services and user experience

3. Data Storage and Security

All data is stored securely using industry-standard encryption. Your Reddit OAuth credentials (if provided) are encrypted at rest. We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Reddit posts are fetched using Reddit's public API and our custom scraping infrastructure. We only store posts that meet your relevance criteria.

4. Data Sharing

We do not sell, trade, or rent your personal data to third parties. We only share data with trusted service providers necessary to operate our service:

- Stripe: For payment processing
- Supabase: For authentication and database services
- OpenAI: For AI-powered post relevance scoring (post content and your keywords are sent to OpenAI's API)
- Reddit: When you use our service to engage with Reddit posts

We do not share your personal information with these providers beyond what is necessary to provide our service. Each provider has their own privacy policy governing their use of your data.

5. Your Rights and Data Control

You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Export your data
- Opt out of email notifications
- Cancel your subscription at any time

To exercise these rights, please contact us at axel.schapmann@gmail.com.

6. Data Retention

We retain your personal data for as long as your account is active. If you cancel your subscription and delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

Reddit posts stored in your inbox will be deleted when you delete your account.

7. Third-Party Services

Our service integrates with Reddit and uses Reddit's API. Your use of Reddit through our service is subject to Reddit's Privacy Policy and Terms of Service. We are not responsible for Reddit's data practices.

8. Children's Privacy

RedShip is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the email address provided below.

9. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Updates to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and we will notify you via email about significant changes.

11. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy, you can contact us at:

Email: axel@resend.redship.io

By using RedShip, you consent to the terms of this Privacy Policy.